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Privacy Policy

Last Updated: 2026-08-23

Privacy at a Glance

  • What we collect: Identity, payment, device, and gaming activity data.
  • Why we collect it: To manage your account, process payments, and prevent fraud.
  • Who sees it: Only trusted partner providers and legal authorities when required.
  • Retention: Kept for the life of your account plus legal requirements in the Philippines.
  • Your Control: You can request data access or deletion via our support channels.

1. Introduction and Scope

This Privacy Policy describes how soka bet collects, uses, and protects your personal information when you use our website and services. This policy applies exclusively to users located within the Philippines.

Please note that this policy does not apply to third-party websites. If you click on a link that takes you away from our platform, we encourage you to read the privacy policy of that specific website, as we have no control over their data practices.

2. Personal Information We Collect

Account and Identity Data

We collect information provided during registration to create your account and ensure you are the rightful owner of the profile.

Verification Documents

To comply with regulations and prevent identity theft, we may request government-issued identification for KYC (Know Your Customer) purposes.

Payment Data

We collect necessary payment details to facilitate deposits and withdrawals. This data is handled through secure channels to ensure safety.

Gaming and Transaction Activity

We track your betting history, transaction records, and game preferences to manage your account and detect unusual patterns.

Technical and Device Data

Information such as IP addresses, browser type, operating system, and device identifiers are collected to optimize site performance and security.

Support Communications

Records of your interactions with our customer support team are kept to resolve issues and improve our service quality.

3. How We Collect Data

  • Directly from You: Information you provide via registration forms, KYC uploads, and support requests.
  • Automatically: Data gathered through cookies and server logs while you browse our platform.
  • Partner Providers: Information received from our partner payment processors and technical service providers to verify transactions.

4. Why We Use Data

We process your information for the following legitimate purposes:

  • Account Management: Establishing and maintaining your user profile.
  • Financial Transactions: Processing deposits and withdrawals securely.
  • Compliance: Verifying your age and identity to prevent underage gambling.
  • Security: Preventing fraud, money laundering, and the creation of multiple accounts.
  • Personalization: Tailoring the platform experience based on your preferences.
  • Legal Obligations: Meeting the requirements imposed on gambling operators in the Philippines.
  • Marketing: Sending promotional updates, but only if you have explicitly opted in.

5. When We Share Data

We do not sell your personal data to third parties. We only share information in the following circumstances:

  • Service Providers: With partner payment providers, verification services, and technical infrastructure hosts necessary for operations.
  • Legal Requirements: When mandated by law or when requested by relevant authorities in the Philippines to comply with legal proceedings.

6. How We Protect Data

We implement a multi-layered security approach to safeguard your information:

  • Encryption: Using industry-standard encryption protocols for data in transit.
  • Access Control: Restricting internal access to personal data to authorized personnel only.
  • Isolation: Payment data is isolated and handled through secure, specialized systems.
  • Monitoring: Continuous monitoring of our systems to detect and respond to potential vulnerabilities.

7. Cookies and Tracking

We use cookies to enhance your experience and analyze site traffic. For detailed information on the types of cookies we use and how to manage them, please visit our Cookie Policy.

8. Your Rights

Depending on the nature of the data, you have the following rights:

  • Access & Correction: Request a copy of your data or correct inaccuracies.
  • Deletion & Portability: Request the removal of your data or receive it in a portable format.
  • Objection & Withdrawal: Object to certain processing activities or withdraw your consent for marketing.

To exercise these rights, please contact our support team via the channels available on this site. Note that we are legally required to retain certain data (such as transaction logs) even after account closure to comply with gambling and anti-money laundering laws.

9. How Long We Retain Data

We retain your personal information for as long as your account remains active. Once an account is closed, we keep the data only for the period required by applicable law in the Philippines to ensure regulatory compliance.

10. Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, that account will be closed immediately and any funds will be handled according to our terms.

Parents or guardians who become aware of a minor using our platform should report the account immediately via our support page.

11. Cross-Border Transfers

Some of our technical and payment providers operate outside the Philippines. In such cases, we ensure that appropriate safeguards are in place to protect your data and maintain a level of security consistent with our standards.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or our operational practices. All updates are published on this page. We encourage you to check the "Last Updated" date at the top of this page regularly.

13. Contact Us

If you have any questions or concerns regarding your privacy or the management of your data, please reach out to us.

Contact Support Team